77gd's Privacy Policy

Welcome to the 77gd platform. This privacy policy explains how 77gd (referred to hereinafter as "we", "our", or "the platform") collects, processes, stores, and protects the personal information of users of our website and services.

By using our website or registering an account, you agree to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services.

This policy applies to all 77gd services — including casino games, slots, cricket betting, and other online gaming activities. We place the highest importance on the privacy of Bangladeshi players.

77gd collects information about you from various sources. Below is a detailed description of the circumstances under which data is collected and what types of data are involved.

2.1 Information You Provide Directly

We collect information you provide directly when creating an account, using our services, or contacting our support team. This includes:

• Full name and date of birth (for age verification)
• Email address and contact information
• National ID or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, or Upay number, or bank account details
• Residential address
• Messages and documents you provide during support requests or communications

2.2 Automatically Collected Information

When you use the 77gd platform, certain technical information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and device model
• Site usage patterns, page visit history, and session duration
• Game play history and transaction details
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from trusted third parties, such as payment processors (bKash, Nagad, Rocket, Upay, and banks), identity verification service providers, and fraud prevention organisations. This information is used solely to ensure the security of your account and the quality of our services.

77gd uses collected data only for specific, legitimate, and lawful purposes. Details are provided below:

77gd is committed to keeping your information confidential. However, in certain specific circumstances we may share information on a limited basis:

4.1 Service Provider Partners

We use trusted third-party services to operate our business — such as payment gateways (bKash, Nagad, Rocket, Upay, and banks), technology service providers, and identity verification organisations. These partners are given only the information necessary to provide their services and may not use this information for their own purposes.

4.2 Legal Obligations

We may be required to disclose information under court orders, lawful requests from law enforcement agencies, or applicable law. In such cases we will disclose only the information legally required.

4.3 Fraud Prevention

In the event of suspected financial activity or fraud, we may share necessary information with relevant authorities and financial institutions.

4.4 What We Do Not Do

• Your information is not sold or rented to advertisers.
• Your information is not shared with third parties for marketing purposes without your consent.
• Personal data is not disclosed to any irrelevant or unauthorised organisation.

77gd gives the highest priority to protecting your personal information. We apply industry-standard technical and organisational measures to keep your data protected from unauthorised access, alteration, disclosure, or destruction.

5.1 Technical Security Measures

• SSL / TLS Encryption: All data transmission between your browser and our servers is completed via encrypted connections.
• Data Encryption: Sensitive information stored on our systems is protected using strong encryption methods.
• Firewall & Intrusion Detection: Our systems are under regular security monitoring.
• Two-Factor Authentication: An additional layer of security is available for your account.

5.2 Organisational Measures

• Only authorised staff have access to personal information, and they are required to work under strict confidentiality agreements.
• Staff awareness is maintained through regular security training and audits.
• Contracts with third-party service providers include data protection obligations.

77gd uses cookies and similar technologies to improve your browsing experience and to operate our services effectively.

6.1 Types of Cookies

• Essential Cookies: Required for the site to function properly. Without these, login, gameplay, and payments will not work.
• Functional Cookies: Remember your preferences and settings so the site is easier to use next time.
• Analytics Cookies: Collect aggregate and anonymous data to help us understand how users interact with the site.
• Security Cookies: Help prevent fraud and cyberattacks.

6.2 Cookie Controls

You can block or delete most cookies by changing your browser settings. Please note that disabling essential cookies may affect some functionality of the site.

77gd retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

• Account Information: For the duration the account is active and for a specified period after closure to meet legal obligations.
• Financial Transaction Records: Retained for an extended period in compliance with applicable financial regulations.
• Communication & Support Records: Retained for a reasonable period to ensure dispute resolution and service quality.
• Technical Logs: Generally retained for a short period and used for security purposes as needed.

After the designated retention period, data is securely deleted or anonymised.

As a 77gd user, you have a number of important rights regarding your own information:

8.1 Right of Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your personal data.

8.2 Right to Rectification

If your information is incorrect or incomplete, you may request a correction. Most information can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business requirements.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. In such cases, we will respect your wishes.

8.5 How to Exercise Your Rights

To exercise any of the rights listed above, please contact our support team by email at: [email protected]. We will process your request as quickly as possible.

77gd is intended only for individuals aged 21 and above. We strictly ensure that minors cannot use our platform.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect or process the personal information of anyone under the age of 21.
• If we confirm that a minor has created an account, we will immediately close that account and delete the associated information.

If a parent or guardian believes their minor child has registered on our platform, please contact us at [email protected].

77gd may update this privacy policy from time to time. Revisions may be necessary due to service improvements, legal changes, or the adoption of new technologies.

For any significant changes, we will:

• We will send a notification to your registered email.
• We will clearly announce the change on the website.
• We will update the "Last Updated" date at the top of the page.

If you continue to use 77gd after the changes, you will be considered to have agreed to the revised policy. Therefore, it is recommended that you review this page regularly.

If you have any questions, comments, or complaints about this privacy policy, please contact our support team. Our trained team is available 24 hours a day, 7 days a week to assist you in both Bengali and English.

Respecting your privacy is a core commitment of 77gd. We take every request from you seriously and strive to respond in the shortest possible time.